How may we help you?

We value our customers and we take each and every inquiry very serious. To best help, we've created some pretty nifty tools to try and resolve matters for you as quickly as possible. Please choose the option below that best fits your needs.

Find My Order Number

Have you placed your order within the last 30 days?

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Where's My Stuff

Step 1: Enter Your Order Number

Issue with what was delivered

Step 2: Tell us more about your issue

Issue with Product that was delivered Concern regarding Express Delivery

We apologize for any issue you have experienced. We want to help remedy this situation for you.

Click 'Continue' if your item was delivered later than requested.

Change or Modify my Order

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Resend Me My Invoice

My Order Was Duplicated

I Have A Billing Inquiry

I have a question regarding a charge on my invoice

Sales Tax

On June 21, 2018, the Supreme Court of the United States ruled in favor of the state in South Dakota v. Wayfair, Inc. The decision allows states to tax remote sales. Economic activity in a state — economic nexus — can trigger a sales tax collection obligation. Economic nexus is based entirely on sales revenue, transaction volume, or a combination of both.

Accordingly, we collect sales tax on all sales delivered to those states that have passed laws with regard to economic nexus.

Other Billing Inquiries

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Holiday Floral Delivery

We cannot guarantee delivery on a specific date for busy floral holidays like

Mother's Day,
Thanksgiving,
Christmas,
Valentine's Day.

To maximize the likelihood of delivery on one of these busy floral holidays, please place your order more than four days in advance. Orders placed within 4 days of Valentines Day and Mother's Day DO NOT HAVE GUARANTEED DELIVERY DATES.

Neither cancellations nor refunds will be issued on orders placed during the Valentines Day or Mothers Day holidays if the order was placed within 4 days of the holiday, and subsequently delivered within 4 days before or after the respective holiday.

Orders placed during Flex Delivery will be delivered may be delivered in the days prior to, during, or after the holiday. For example, Flex Delivery dates on Valentine's Day may include 2/10, 2/11, 2/12, 2/13, 2/14, 2/15, 2/16, 2/17 & 2/18. Generally, we will do our best to make sure all orders arrive prior to or on the holiday but we are unable to guarantee specific dates.

Online customer support during holidays is the most efficient way to have your concerns addressed. All concerns are resolved in the order in which they are received. Initiating multiple inquiries on an issue will only delay the response time.

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Non Customer Service Related Inquiry

This contact form is for non-customer-service related inquiries. If you have a customer service issue, please utilize the most applicable customer service option to your issue on this page.