How may we help you?

• Change Delivery Address
• Change Recipient Name
• Change Delivery Date
• Change Card Message

This contact form is for non-customer-service related inquiries. If you have a customer service issue, please utilize the most applicable customer service option to your issue on this page.

We cannot guarantee delivery on a specific date for busy floral holidays like

• Mother's Day,
• Thanksgiving,
• Christmas,
• Valentine's Day.

To maximize the likelihood of delivery on one of these busy floral holidays, please place your order more than four days in advance. Orders placed within 4 days of Valentines Day and Mother's Day DO NOT HAVE GUARANTEED DELIVERY DATES.

Neither cancellations nor refunds will be issued on orders placed during the Valentines Day or Mothers Day holidays if the order was placed within 4 days of the holiday, and subsequently delivered within 4 days after the respective holiday.

Orders placed during Flex Delivery will be delivered may be delivered in the days prior to, during, or after the holiday. For example, Flex Delivery dates on Valentine's Day may include 2/11, 2/12, 13, 2/14, or 2/15. Generally, we will do our best to make sure all orders arrive prior to or on the holiday but we are unable to guarantee specific dates.

Online customer support during holidays is the most efficient way to have your concerns addressed. All concerns are resolved in the order in which they are received. Initiating multiple inquiries on an issue will only delay the response time.

• Frequently Asked Questions
• Avas Flowers History
• About Avas Flowers

• My Account

• Customer Service Policies
• Terms of Service